Buying on Line is easy and practical, and our payment method is encrypted and supported by a leading high street bank.
Making a Purchase

In order to purchase a product, simply browse through the online shopping facility. Click on items of your choice and they will be put on your shopping basket (a running total is also visible on the right of the screen whilst you are shopping). Once you have chosen the items and the quantities, click on ‘Checkout’. The products and total purchase price will appear and invite you to complete your payment and delivery details. 

Payment & Credit Card Security
We accept credit/debit card which are processed by HSBC Bank via a secure on-line encrypted payment system, and accept Switch, Solo, MasterCard, Visa and Eurocard. For payments by cheque will be despatched upon receipt of payment.   Payment by cheque or postal order payable to ‘The Wooden Spoon Preserving Company Ltd’ . You may send your credit card information over the internet or by fax or mail if you prefer. Payment will not be debited from your account until the goods are despatched to you

Minimum Orders
Our minimum order is £10.00 to any UK mainland address.  Please note that orders for non-UK Mainland are likely to meet a small surcharge. Non-UK deliveries will be advised of transport cost at time of ordering. All prices quoted are in British Pounds (sterling).

Delivery
Postage and Packaging is charged at £3.95 for orders up to £30.00. Free delivery (UK Mainland only) will be provided for all orders over £30.00.
We aim to despatch orders within three working days, but please allow 14 days in the event of being out of stock. 
Please ensure that you provide accurate contact or delivery details to ensure timely delivery. In the event. If nobody is available to receive the order, the courier will leave a card to arrange a convenient time. A signed note will be acceptable if the items as to be dropped off, but we will take not responsibility in the event of missing items.  

Claims for Loss or Damage
The nature of our products means that there is a possibility of damage or leakage. If this is the case, please contact us within three days of receiving the items to arrange a replacement.

Disclaimer
All items shown on the website are subject to availability. In the event of any items not being available we will contact you to review your order.
Whilst every effort has been made to ensure that the information contained in this website is correct, The Wooden Spoon Preserving Company Ltd cannot be held responsible for any errors that may occur

Privacy Policy
The Wooden Spoon Preserving Company Ltd will not disclose customer information to third parties. We use technology to track the patterns of visitors to our site. This can include using a "cookie" which would be stored on your browser. The information collected in this way can be used to identify you and enable us to provide personalised features. Cookies must be enabled to purchase online on this store to embrace privacy and security related issues regarding your visit to this site. By enabling cookie support on your browser, the communication between you and this site is strengthened to be certain it is you who are making transactions on your own behalf, and to prevent leakage of your privacy information

Contacting Us:
For queries or further information, you can email us at sales@thewoodenspoon.co.uk or telephone us on 44 (0)1233 812251 (fax 44 (0) 1233 813326). Alternatively, you can write to us at The Wooden Spoon Preserving Company Ltd, The New Oast, Coldharbour Farm, Amage Road, Wye, Kent TN25 5 DB, England.